Privacy Policy

Privacy Policy

Last updated: January 20, 2024

This Privacy Policy describes how Ayurv'Energy ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ayurv-energy.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, visitor, or another individual interacting with the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will update the “Last updated” date and publish the revised policy on this page.

2. Information We Collect and How We Use It

A. Information You Provide to Us

When you use our Services, we may collect the following personal information you provide:

  • Contact details: name, email, phone number, address
  • Order details: billing/shipping address, payment confirmation
  • Account info: username, password, security questions
  • Customer support interactions: any messages or content you submit
  • Shopping activity: products viewed, carted, or saved to wishlist

Some features may not be accessible if you choose not to provide certain information.

B. Information Collected Automatically

We automatically collect certain information about your usage of the Site using cookies and similar technologies:

  • Device and browser information
  • IP address and network connection data
  • Interactions with our Site (pages viewed, actions taken, etc.)

For details about Shopify cookies, visit:
👉 https://www.shopify.com/legal/cookies

C. Information from Third Parties

We may receive your information from third parties, such as:

  • Shopify, our e-commerce platform
  • Payment processors for processing orders securely
  • Marketing and advertising partners
  • Log-in or social media integrations

This data is handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

  • Fulfill and manage orders and payments
  • Send order and account-related communications
  • Provide customer service and account support
  • Improve and personalize your shopping experience
  • Secure the Site and prevent fraud or misuse
  • Comply with legal obligations
  • Send marketing and promotional communications (where permitted)

If you are located in the EEA, we process your data on the basis of legitimate interest under Article 6(1)(f) of the GDPR, or based on your consent where applicable.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Functional operations (like saving your preferences)
  • Analytics and performance tracking
  • Personalized advertising via third parties
  • Site security and fraud detection

You can configure your browser to refuse cookies, but this may affect functionality. We do not respond to “Do Not Track” signals. To learn more, visit:
👉 http://www.allaboutdnt.com/

5. How We Share Your Information

We may disclose your information in the following cases:

Category of Personal Information Categories of Recipients
Identifiers (name, email, phone) Vendors and third-party service providers
Order/account info Payment processors, fulfillment providers
Shopping behavior Analytics and advertising partners
Network activity (IP, device info) Hosting providers, security services
Geolocation data (from IP) Marketing and analytics partners

We do not use or disclose sensitive personal information to infer characteristics or without your consent.

6. Third-Party Services and Links

Our Site may contain links to other websites or platforms. We are not responsible for the privacy or security of those third-party websites. Always check their privacy policies before sharing your data.

7. Children’s Data

Our Services are intended for adults. We do not knowingly collect data from individuals under 16. If you believe a child has submitted data to us, contact us immediately at contact@ayurv-energy.com, and we will remove it.

8. Data Security and Retention

We implement reasonable security measures, but no system is completely secure. Avoid sending sensitive data via unencrypted channels.

We retain personal data only as long as necessary to:

  • Maintain your account or fulfill orders
  • Comply with legal requirements
  • Resolve disputes or enforce terms

9. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Portability of your data
  • Restriction or Objection to processing
  • Withdrawal of consent
  • Appeal if we decline your request

To exercise your rights, contact:
📧 contact@ayurv-energy.com

We may request information to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf, with proper documentation.

10. International Transfers

We may store and process your data outside your country. If you reside in the EEA, data transfers may rely on standard contractual clauses or other recognized legal mechanisms ensuring an adequate level of protection.

11. Complaints

If you are dissatisfied with how we handle your data, contact us at the email below. Depending on your location, you may also file a complaint with your local data protection authority.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

📧 contact@ayurv-energy.com
🌐 www.ayurv-energy.com