Return & Refund Policy
Refund Policy
Ayurv'Energy 30-Day Money-Back Guarantee & Refund Policy
At Ayurv'Energy, we take pride in delivering premium-quality wellness products and outstanding customer care. If you're not fully satisfied with your purchase, we offer a 30-day money-back guarantee under the terms outlined below.
Eligibility for a Refund
✅ Proof of Use Requirement
To qualify for a refund, you must provide photographic evidence of consistent daily use of the product for 30 consecutive days from the date of delivery.
This includes:
- Clear, time-stamped photos taken each day showing product use
- Sufficient proof that the product was used as intended over the 30-day period
⏱ Refund Request Timeframe
You must submit your refund request within 35 days of the product delivery date.
Requests submitted after this window will not be eligible.
📦 Return of Unused Product
Depending on your specific case, we may request that you return any unused portions of the product.
Please note: Return shipping costs are the responsibility of the customer, unless otherwise stated.
Exclusions (Non-Refundable Cases)
Refunds will not be granted under the following circumstances:
- Failure to provide proper 30-day usage proof
- Refund requests based on personal preference (taste, texture, etc.)
- Purchases made from unauthorized resellers
- Bulk orders of three (3) or more units, unless a manufacturing defect is clearly demonstrated
How to Request a Refund
To initiate a refund request, please follow these steps:
- Email our customer support team at 📧 contact@ayurv-energy.com
- Use the subject line: “Refund Request – Order #[Your Order Number]”
- Include the following details:
-
- Order number and proof of purchase
- 30 days of time-stamped photo evidence
- Brief explanation of your reason for the request
🔎 Our team will review your case and respond within a few business days.
If your request is approved, your refund will be processed within 10–15 business days, issued to the original payment method used at checkout.
Pricing & Promotions Disclaimer
- Promotional prices and limited-time discounts are subject to change at any time, without prior notice.
- Purchasing at a discount does not entitle you to a future price adjustment or refund if prices change later.
- Ayurv'Energy reserves the right to modify or discontinue any promotional offer at its sole discretion.
Dispute Resolution
By purchasing from Ayurv'Energy, you agree to the following:
- Class Action Waiver: All disputes must be resolved individually; class actions are waived.
- Binding Arbitration Agreement: Any claims related to product use, pricing, or refund policy will be resolved through individual arbitration under the laws of the applicable jurisdiction.
Customer Acknowledgment
By placing an order on www.ayurv-energy.com, you confirm that you understand and accept the terms of this Refund Policy.
For any questions or concerns, don’t hesitate to reach out to our team at:
📧 contact@ayurv-energy.com
We're here to support you 🌿